Calling cs_servicerequest_pvt API for create service request in Oracle 11i.
cs_servicerequest_pvt.Create_ServiceRequest(
P_API_VERSION => 3.0,
P_INIT_MSG_LIST => FND_API.G_TRUE,
P_COMMIT => FND_API.G_FALSE,
P_VALIDATION_LEVEL => fnd_api.g_valid_level_full ,
X_RETURN_STATUS => out_status,
X_MSG_COUNT => x_msg_count,
X_MSG_DATA => out_message,
P_RESP_APPL_ID => NULL,
P_ORG_ID => NULL,
P_REQUEST_NUMBER => in_request_number,
P_SERVICE_REQUEST_REC => m_sr_rec,
P_NOTES => m_notes_tbl,
P_CONTACTS => m_contacts_tbl,
P_USER_ID => m_user_id,
P_RESP_ID => in_respId ,
X_REQUEST_ID => x_sr_id,
P_AUTO_ASSIGN => in_autoassign,
X_REQUEST_NUMBER => out_sr_number,
X_INTERACTION_ID => x_inter_id,
X_WORKFLOW_PROCESS_ID => x_workflow_id,
X_INDIVIDUAL_OWNER =>P_INDIVIDUAL_OWNER,
X_GROUP_OWNER =>P_GROUP_OWNER,
X_INDIVIDUAL_TYPE =>P_INDIVIDUAL_TYPE );